MELCAL Ltd, our Scottish branch office, has transitioned to the new 2015 edition of ISO 9001 standard. The quality management system has been certified by DNV GL for the following scope: sale, rental with operator and maintenance of marine and offshore lifting appliances. Certification of quality management system demonstrates the Aberdeenshire-headquartered office’s commitment to consistency, continual improvement and customer satisfaction. These are tangible business benefits that play an important part in building a sustainable business performance and protecting its strategic assests.
After successful audit by the quality assurance company’s auditor, Scott Steele, MELCAL Ltd. Director, comments: “This certificate is a testament to the quality of work we are providing and our continued efforts for improvement and repeated costumer satisfaction”. The current version of ISO 9001 promotes the adoption of a process approach and risk-based thinking emphasizing the importance of meeting customers and other interested parties requirements whilst addressing future needs and expectations in an increasingly dynamic and complex environment.